FAQ's

Will I receive my certification card on-site?

No, you will receive your e-Card via e-mail from the American Heart Association within 20 business days of your course completion. 

How do I claim my eCard?

As soon as the AHA processes your card, they will send you an email with a link to claim your eCard. If you have not received an email, you can always check here to see if it is ready to be claimed yet: 

https://ecards.heart.org/student/myecards 

What class do I need? I need a CPR certification card for work, school, etc.

Great! You just need to sign up for one of the 'CPR/AED/BLS' classes listed on the Upcoming Classes page!

Where are the classes held?

This classes are held at our St Augustine home-office location on Anastasia Island (near the Bridge of Lions). I am not able to give the exact address until payment is complete (unfortunately I have had to adapt this policy after some prior difficulties). Thank you for your understanding!

I am applying for my US Coast Guard Captains License. What class do I need? 

Congratulations on pursuing your Captains License! You will need to take the USCG Approved CPR/AED/First Aid course. Contact us to schedule a class!

What if I don't need a certification card?

Both the Infant CPR Class (focuses more on child/infant CPR) and the Hands Only Class (focuses more on adults but also teaches Child/Infant CPR) are available for those who do not need a certification card. These abbreviated versions are perfect for community groups, church groups, neighborhood associations, Boy/Girl Scout groups, etc. Please contact us now to schedule a class! 

How do I cancel/reschedule my class?

Cancellation policy: I understand emergencies happen and will do my best to get you rescheduled in another class should an unforeseen event occur. However, 48 hours notice is required for refunds/rescheduling. No-shows do not qualify for refund or rescheduling. Please contact us ASAP to cancel/reschedule a class. Thank you for your understanding!

Still have a question? Email us at: coderedcprfl@gmail.com.

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American Heart Association Disclaimer:

 "The American Heart Association strongly promotes knowledge and proficiency in CPR and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the American Heart Association, and any fees charged for such a course do not represent income to the association."

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